Frequently Asked Questions
Everything you need to know about your TennisGear order.
How do I know which tennis racket size is right for me?
We provide a comprehensive sizing guide on each product page. Generally, you can measure from the middle crease of your palm to the tip of your ring finger to determine your grip size.
Do you offer professional racket stringing services?
Yes, we offer custom stringing for all performance rackets. You can select your preferred string type and tension at checkout, and our certified stringers will prepare it before shipping.
What is your return policy for tennis shoes?
We offer a 30-day return policy for all footwear. Shoes must be in unworn, brand-new condition with the original tags and box to qualify for a full refund.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for players who need their gear ready for an upcoming match.
Are the tennis balls sold in bulk or individual cans?
We offer both! You can purchase individual 3-ball or 4-ball cans, or save money by purchasing full cases of 24 cans for your club or team practices.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.